What Should I Do If My Withdrawal Hasn’t Been Processed?tled

YUBIT Processing

YUBIT will typically generate a transaction hash (TXID) within 10–15 minutes. When the TXID appears in your withdrawal record, it means YUBIT has already processed your request and broadcast the transaction to the blockchain.

Blockchain Confirmation

The time needed for confirmation depends on:

• Blockchain requirements: Each network requires a different number of confirmations.

• Receiving platform requirements: Some exchanges or wallets may require more confirmations before crediting funds.

• Network congestion: High transaction volumes may cause delays in confirmations.

You can use the TXID to track your withdrawal on the relevant blockchain explorer.

Important Notes

• If the blockchain shows “Unconfirmed,” please wait until confirmations are completed.

• If the blockchain shows “Confirmed” but you still haven’t received the funds, and YUBIT has already completed the transfer, please contact the customer support team of the receiving platform for further assistance.